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Delivery & Pickup
Information
There isn't such a thing as
FedEx, UPS, DHL, Postal
Service, grey hound or Train delivery on puppies.
GROUND
DELIVERY
All fees include a health certificate and the
minimum purchase price required is $350.
We may not be able to provide this service on busy
seasons. Please always check with us before making plans
for ground delivery. We only ground deliver to the
following areas.
Meeting place will
be at the entrance and close to the expressway only.
LOCAL
PICK UP
You can pickup your puppy 7
days a week, previous arrangements on the date and time
must be made between seller and buyer.
DELIVERY
BY PLANE
Delivery rates vary based on the airlines and current
weight of the dog. To make things practical and
affordable for all our customers, we have decided to
charge a flat rate of $250 on all puppies, this new fee
will cover (if needed) rabies vaccinations, bigger crate
or any other extra expenses related to the shipping
service. Sometimes when the airlines requires the puppy
to stay over 4 hours at Houston Airport, they will
charge an extra $75 kenneling fees (Our shipping costs
does NOT include that fee but we will help with $25).
Buy 2 puppies and the second ships for an extra $50 only
Most customers end up
buying a second puppy and eventually pay the full
shipping costs twice, you can buy two puppies or talk to
a friend who wants a puppy so you can combine shipping
costs and save. Both puppies must be around the same
size to qualify.
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Continental Airlines
(800-575-3335) with no restrictions most of the year.
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American Airlines =
800-227-4622.
Because
weather temperatures must be between 32 to 85 degrees
on all connections (in McAllen TX, in Dallas TX
and in the
destination). We are not using their service from
May to October.
Shipping Details,
restrictions and requirements.
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We don't fly
the planes, We don't control the weather and We
don't make the rules
All flights are subject to be changed.
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We ship 7 days
a week, on regular reasons (non holydays) we need at
least 48 business hours before we can ship the puppy. On high
seasons (Christmas, San Valentine's day, Thanks
giving, etc) we need from 3-7 business days before
we can ship.
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Arrival times may be early afternoon or late
evenings. "Please be flexible on booking schedules".
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Shipping dates are subject to
be changed or delayed at the seller's discretion,
vets discretion or airlines discretion.
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If the
buyer can't come to the airport in person, use
this
Pickup & release Form
to authorize someone else for pick up.
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After
payment is received, we'll email you the flight
information, (pick up location, phone number, and
confirmation/booking number within the next 24-72 hours.
If we are using American Airlines, we will email you
the waybill number after the puppy has been dropped off
at the airport.
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First
of all, shipping by plane is safe safe, safe!!!!. The puppy
travels in a crate with plenty of space to
stand, turn around, sleep and even play ( this is more than the
space we have up there).
We include
shredded paper on the bottom so the puppy will travel
comfortably. The place
where puppies travel is air conditioning regulated and
air pressurized, this is the exact conditions we have as
passengers. The pup
usually sleeps most of the flight or plays with the
shredded paper when awake.
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We include a
little bit of food and the
airlines staff will supply with water at the
connecting station and at the time of arrival if
needed. (We do not use
sedatives)
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Picking up your puppy at the airport.
You can pick up the pup
after 20-45 minutes of arrival time. (Bring ID &
Confirmation Number to the airport)
You keep the crate.
Depending on each
airport, the pickup location could be either
at the Cargo
Office, Baggage Claims or Ticket Counter. Please call
the airlines to find out where you should pick up your
puppy.
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Please
inspect the documentations when receiving the puppy!.
Make sure you get the
puppy health records. Look at the plastic pouch stuck to
the top side of the crate. Inside this pouch (See
picture at bottom), there should be the following items
in the following order. A) Waybill on top, This
is what you sign when you pick up the dog. B). Health Certificate and
Vaccine Records. These 2 come in a white envelope. C). Also, always check the
pockets located on the top side of the crate, sometimes
puppies are sent with follow up D-worming tablets.
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Additional Notes:
Do not expect a 100%
clean dog. Puppies will do their business inside the
crate if they have to.
Once you get home, bathe the
puppy (you may use a regular shampoo), dry well with a
towel and use a hair dryer (warm, Not hot). If the puppy seems a little
stressed, bathe the next day.
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What can you bring
to the airport?
Paper towel, some
water, Iams puppy food, wipes, newspaper to change the
bedding, and possibly a towel and Nutri-cal (High
Calorie & Vitamins supplement) or an alternative
supplement for puppies.
Crate
Nutri-cal Vitamins
Airlines
Plastic Pouch where documents are inserted
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