First of
all, thank you in considering adoption a puppy from CSPuppies
Puppies
can be purchased for many reasons, at some seasons or specific purposes like Christmas
presents,
Birthdates, anniversaries, San Valentines day or simply to surprise one
of the persons you love.
We are
always committed to provide the same
quality service and experience however there are a few things you need to
consider and be flexible about it.
-
Please
read our FAQ's,
About US,
Warranty page,
Delivery page BEFORE buying from
us.
-
ONLY
the credit card holder can pick up the puppy, if you need to have a
different consignee to pick up the pup for you then you need to use
our pickup release
form. Make sure to include a valid DL or ID.
-
If
your address doesn't match with the destination, we will require a
valid ID or Driver license.
-
Delays
happen. You
are adopting a puppy, a live animal not an electronic or a teddy
bear. We rely on their good health, our vet's decision/opinion and
the airlines service to provide a good service and on busy times
delays may happen, please be reasonable with that possibility and be
willing to help and understand if there are delivery times and dates changes.
Puppies can get sick, yes, they are like children and we WILL delay
the shipping date if our vet believes that it is safer to ship 1
week or 2 weeks later, if you are a true puppy lover, you will be
more than happy to wait for your puppy on the requested date. We know how important
some seasons are like Christmas, birth dates, etc
but the health of our puppies are as important as our traditions. I
am sure you would cancel your vacations if your children had a
terrible cold or the FLU.
We may delay the shipping date if we need to treat for parasites
after the fecal results. Please
do not get a puppy IF an specific date's present is more
important than the puppy and it's health. We need puppy/dog lovers
not gift givers. Gift givers will focus on the date, puppy lovers
will focus on the puppy. The whole puppy idea bring excitement to
all family members but keep mind that they are living creatures.
-
If a
puppy is found unfit for sale due to a life threatening condition or
disease at the time we have a check up (parasites are not
categorized here since they are easily treated), we will give you the option to get
another available puppy, give you credit (so you can wait for the
right puppy from our site) or simply refund your money however no
refunds will be available if the shipping date needs to be delayed
for one or 2 weeks.
-
Please
act and think responsibly when adopting a puppy, puppies require
patience, love and dedication, make sure they are not one of the
toys your kids will get bored after a week or two. Puppies are a
10-15 years commitment.
-
Communication is the key to a good understanding, please contact
Cristian at
888 494 2687
anytime if you experience problems, emails
are better assisted as I can link your email to your puppy ID and
situation when I am at my desk however phone is always available
unless I am busy or sleeping at nights.
Thanks for your cooperation and have a wonderful day!!
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